Shipping Information
Reliable delivery from our store to your door
Order Processing
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays are processed the next business day.
- A confirmation email with tracking details will be sent once your order ships.
Shipping Methods & Carriers
Shipping Methods & Carriers
- We ship with trusted carriers such as USPS, UPS, and FedEx.
- Available shipping methods and estimated delivery times are shown at checkout.
- Currently, we only ship within the United States
Shipping Costs
Shipping Costs
- Shipping fees are calculated at checkout based on order weight, size, and destination.
- We occasionally offer free shipping promotions, which will be clearly advertised.
Delivery Times
Delivery Times
- Standard delivery usually takes 3–7 business days after shipment, depending on location.
- Expedited shipping options may be available at checkout.
- Delivery times are estimated by carriers and not guaranteed.
Order Tracking
Order Tracking
- Once shipped, you’ll receive a tracking number via email.
- You can track your order directly on the carrier’s website.
Delays & Liability
Delays & Liability
- We are not responsible for carrier delays, weather issues, or other events beyond our control.
- Bella Maison is not liable for packages lost or stolen after the carrier confirms delivery. Please ensure your delivery address is secure.
Incorrect or Damaged Orders
Incorrect or Damaged Orders
- If you receive a defective or incorrect item, contact us within 7 days of delivery at cs@us.bellamaison.com.
- We will arrange a replacement or full refund, including shipping costs.